Update on Stapleton Resident Membership Renewals (Pool Cards)
Announcement from the Stapleton MCA, 4/15/2020
We are temporarily amending our current policy, and allowing our residents to renew their membership cards by phone, once it is established that our facilities are safe to open. We ask residents to refrain from renewing their membership cards until we have additional information on how this virus will impact us moving forward.
Membership card expiration exclusively removes the ability to renew passes online through the Active Net portal. Under normal circumstances, this would require residents to renew their cards in person.
However, once our facilities open, we strongly encourage residents to take advantage of this additional support and renew expired memberships over the phone by calling our front desk staff at 303.388.0724 (Monday-Friday, 10a-4p).
If your memberships are not expired come the time we are permitted to open, you will still be able to renew online through your Active Net account. The annual renewal fee ($20) will remain consistent across all methods of renewing Resident Membership Cards.